Our detailed data protocols and expertise ensures that we will provide data collection with the accuracy you need.
Our Mission
Through our superior data collection, effective communication, and unsurpassed responsiveness in every situation, we form a long-term business relationship and partnership with each of our clients. We are constantly adapting and improving to exceed our clients’ expectations.
Our Commitment
- Provide outstanding service on each and every project
- Continually improve the quality and value of each project
- Be good listeners to clients in order to develop innovative research services to meet the evolving needs of our clients.
- Provide on time delivery of every aspect of the research process
- Continually monitor our costs, while improving productivity resulting in outstanding price value
- Practice the highest standards of ethics, fairness, professionalism and courtesy to our clients and vendors.
- Meet and exceed your expectation of data collection
- Provide the highest quality service
Our Points of Difference
Reputation
Experience
On Time and Budget
Cost Competitive
Accurate Data Collection
Communication
Personal Service
Our Philosophy
Our ultimate
objective is to optimize your research results. Our innovative ideas enable us to go beyond standard market research. We hold ourselves to a high standard to establish effective relationships that will provide
long term benefits for you, our client. We pride ourselves in our
adaptability and thinking "outside the box" to provide the best research solution for your project.
Process Driven Added Value
- Aim to understand both your business and research objectives, to ensure that the research meets both
- Write a proposal suggesting a methodology which meets your needs, and would work in your industry
- Ask questions. We are research specialists, and have industry sector knowledge. We do not propose to be specialists in every product area, and as such pride ourselves in our ability to ask the right questions to allow us to get underneath your product. Ultimately, this means that we are able to talk at a level with both you and your customers/potential customers
- Provide you with a high level of involvement at every stage of your research project. Many agencies will provide senior contacts who will “top and tail” a project, leaving the project management itself to a junior level project manager. We do not do this, and feedback shows that this is a service that our clients like. Rest assured that at any stage of the project, senior people know what is happening, and you have the benefit of their experience on a project
- Provide you with the confidence that project managers are able to converse on a level with senior people within your organization. Our research director has extensive experience of presenting findings to senior level audiences worldwide
How We Add Value
At FMR Solutions, we believe that we add value in a variety of ways. At the end of the day, ‘added value’ is a term that is easy to use, but not as easy to demonstrate or put into practice. In short, it is a term that is much abused. Below, we demonstrate how we can add value to any project that you chose to conduct with us:
- Aim to understand both your business and research objectives, to ensure that the research meets both
- Write a proposal suggesting a methodology which meets your needs, and would work in your industry
- Ask questions. We are research specialists, and have industry sector knowledge. We do not propose to be specialists in every product area, and as such pride ourselves in our ability to ask the right questions to allow us to get underneath your product. Ultimately, this means that we are able to talk at a level with both you and your customers/potential customers
- Provide you with a high level of involvement at every stage of your research project. Many agencies will provide senior contacts who will “top and tail” a project, leaving the project management itself to a junior level project manager. We do not do this, and feedback shows that this is a service that our clients like. Rest assured that at any stage of the project, senior people know what is happening, and you have the benefit of their experience on a project
- Provide you with the confidence that project managers are able to converse on a level with senior people within your organization. Our research director has extensive experience of presenting findings to senior level audiences worldwide
Financial Added Value
As we are a small consultancy, we have none of the overheads of a large company. This means that we can pass on cost savings directly to you in the form of cost effective research. However, cheaper does not mean lower quality at FMR Solutions. Every project will be run by an experienced Research Director with more than 30 years experience. This means that you get senior level involvement to go with more affordable research.